Negative Customer Feedback? Here’s What to Do

Your business is your baby and just like it’s a no-no to call a parent’s baby ugly, it should be forbidden to give negative feedback online…

At least that’s how any business owner feels when some stranger calls their business ugly with a bad review.

Today it’s easier than ever to vent about a negative experience online and sooner or later, as a business owner, you’ll be confronted with this.

The way you react to that feedback can make the difference between a business with a solid reputation or no business at all.

In this article you’ll discover the 3 errors to avoid at all costs and a framework for reacting to negative feedback. As you’ll see, a negative comment can be a terrific way to improve your business if you know how to deal with it…

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